Returns & Exchanges
At Jelly Roll, we want you to love your fashion finds as much as we do, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that if the fit isn't perfect, your shopping experience remains stress-free.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all labels and tags are intact.
Ship It Back
Drop off your package at any authorized carrier location; we will notify you via email as soon as your return is received at our warehouse.
Receive Your Refund
Once our quality team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing