Frequently Asked Questions
Everything you need to know about your Jelly Roll experience.
What is the typical shipping timeframe for my order?
Standard shipping usually takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. As our styles vary from oversized to slim-fit, we recommend checking the 'Fit Notes' section for each item.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start a request for a refund or a free size exchange.
How should I care for my Jelly Roll garments?
To maintain the longevity of your clothes, we recommend washing in cold water and hanging to dry. Specific care instructions can be found on the interior label of every garment.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and local customs regulations.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.